Job Title: Outreach & Activities Manager, Bikes 4 Employees
Summary: The Detroit Greenways Coalition (DGC) manages the Bikes 4 Employees (B4E) program to distribute new outfitted and high-quality bicycles to Detroit residents, specifically those who rely on them for transportation to work or other daily destinations. In 2020 and 2021, B4E distributed 44 bikes to the employees or clients of partnering businesses, and 45 more to date in 2023. The DGC received grant funding in 2023 for a pilot program that will continue and expand the B4E program in 2024. Through this effort, DGC anticipates another 80 bikes will be distributed in 2024. The B4E Outreach and Activities Manager will be the primary point of contact for bike applicants and recipients, quantifying and optimizing their experiences and maximizing the positive outcomes of the B4E program.
Program Responsibilities and duties:
Serve as the primary contact for B4E applicants & recipients and develop supportive relationships with them to increase the use of the new bicycles for transportation, which includes:
- Coordinating efforts with the DGC/B4E team to identify bike recipients’ current and future needs, developing new ideas and expanding B4E program elements, successfully executing project plans, and working in partnership with DGC to fulfill its vision and mission.
- Assisting bike recipients in becoming bike commuters, which may include coordinating one-on-one bike rides to acclimate bike recipients to bike commuting; providing safety training; connecting to social media groups & providing bike commuting tips/resources; ordering equipment needed by bike recipients; identifying ways to improve the program’s effectiveness and overall rider experience.
Specific job responsibilities of the Outreach & Activities Manager:
- Participate in meetings with the B4E team, funders, evaluators, partners, and contractors.
- Manage, review, and score bike applications within a system that ensures continued tracking and evaluation.
- Order bikes and accessories, such as helmets, lights, and locks.
- Communicate and coordinate with bike recipients and recruiting partners regarding bike pick-up dates, locations, and other details.
- Prepare for and participate in bike distribution events.
- Schedule and conduct additional bike distributions by appointment to those unable to attend group events.
- Capture program activities through photos and videos via Smartphone.
- Gather and review evaluation data such as online surveys, in-depth interviews, and more.
- Provide regularly scheduled program updates, successes, and challenges with DGC and funders.
- Manage program inventory.
- Able to communicate effectively with all levels of program participants and management.
- Embrace program management with a creative but detail-oriented approach.
- Experience demonstrating the ability to carry out job responsibilities, including working with staff or clients in an employment or volunteer setting.
- Advanced office technology skills, including spreadsheets, word processing, social media, cloud storage (Excel, Word, Google Drive, etc.)
- Actively uses a bicycle for transportation.
- Familiarity with Detroit’s geography and culture.
- Self-motivated, ambitious, outgoing, compassionate, and curious.
- Follow through on all commitments.
- Share responsibility when things go wrong.
- Contribute ideas rather than relying on others to chart a pathway.
- Authorize a background check in the final contracting stage and sign a confidentiality agreement.
- Nine-month grant-funded contract position with plans for continuation and potential for permanent/employee status, contingent upon funding.
- $28 to $35/hour, with a typical schedule being 30 hours per week, beginning as early as mid-December 2023.
- Possible stipend for a new bicycle or electric bicycle.
Reports to: B4E Program Manager
Employment Classification: Part-time, Contract, Exempt
Working conditions and locations: Remote administration work with activities in various locations throughout Detroit.
Physical Requirements related to Job Function: Must be able to lift 32-pound bicycles and maneuver 75-pound electric bicycles.
Organization mission: to create, conserve, and promote greenways and green spaces to connect people, places, and nature.
Diversity and inclusion statement: The Detroit Greenways Coalition recognizes the long-standing and current societal inequities that have their roots in generations of unjust structural barriers, policies, practices, attitudes, language, and cultural messages that have disproportionately impacted many minority groups. This includes people with disabilities who have been denied access to transportation infrastructure through design. This also includes bicycling advocacy and industries designed for and catered to more affluent, experienced bicyclists. We strongly embrace the needs and desires of all trail and bicycle users of all ages and abilities, races, genders, ethnicities, and economic backgrounds.
We strive to make our commitment to diversity, inclusion, and equity evident in our organizational structure and policies, advocacy, programs, outreach activities, communications, and publications, and in the composition of our board of directors, staff, and programming participation.
The Detroit Greenways Coalition is an equal-opportunity employer. We encourage Black, Women, LGBTQ+, and other minority individuals to apply for our open positions.
How to apply: To be considered for the first round of interviews, please email your resume and a statement of interest (no more than 2 pages) with references by 4 pm Eastern Time, Monday, November 27, 2023, to Todd Scott, Executive Director, Detroit Greenways Coalition, at firstname.lastname@example.org and copy email@example.com.